Install problems - demo uninstall to purchase install

15 years 5 months ago #4549 by tflores21
I purchased the AJAX Photo Album.  I uninstalled the demo version and now I can't get the purchased version to install correctly. 

I went into my FTP to delete the half installed files and I cannot delete them. 

How should I proceed? 

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15 years 5 months ago #4550 by Saka
It's probably permission problem. Install Joomla eXtplorer and use it to delete the files.

Emir Sakic
www.sakic.net

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15 years 5 months ago #4555 by tflores21
Perfect, thank you.  JoomlaXplorer is a lifesaver.

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