Ajax Recommend

14 years 4 days ago - 14 years 4 days ago #5782 by mlsred
Hi

I have just installed Ajax Recommend and I have some issues. I get the following message when I try to use it:

There was a problem with the request.

This happens all the time. However, if I enter a messgae in the message box the email does get sent but still reports the problem if I don't enter a message the email doesn't get sent at all?

Any ideas - I am running  1.0.15 Stable and I have checked the file permissions.

www.psoriasis-help.org.uk/

Thanks
M

Please Log in or Create an account to join the conversation.

14 years 3 days ago #5786 by Saka
Which module version do you use? Try upgrading to the latest version.

Emir Sakic
www.sakic.net

Please Log in or Create an account to join the conversation.

13 years 11 months ago #5802 by mlsred

Which module version do you use? Try upgrading to the latest version.


Hi

I am using the latest version - 2.5.

The problem still exists..any ideas?

Thanks
M

Please Log in or Create an account to join the conversation.

13 years 11 months ago #5803 by Saka
Hello,

The problem is that your live_site variable in configuration.php was set to psoriasis-help.org.uk while you were accessing site by www.psoriasis-help.org.uk . I changed it and now it's all fine.

AJAX prevents cross-site references and in some cases it considers www and non-www version of the same site different ones.

I suggest you set up a redirect from psoriasis-help.org.uk to www.psoriasis-help.org.uk . You can do this in SEF Advance (you need to upgrade because your old version doesn't have this setting) or in .htaccess.

Emir Sakic
www.sakic.net

Please Log in or Create an account to join the conversation.

About us

We provide high quality Joomla components created by a co-founder and original core developer of Joomla. For over a decade, our products have been used by more than 20.000 webmasters around the world.

Stay in touch