WWW subdomains

16 years 5 months ago #2818 by Travis
Hello -

Thank you for all your quick replies.  Here is my new problem.  My host is set up for domain access with or without www.  The problem is that if the user dosn't type in the www the photo album won't load.  I read on your FAQ that a license dosn't support subdomains, however in this case, they are truly the same.

What should I do?  The site with the problem is:
www.wardanimalhospital.com

Kind Regards,

Travis Killen
936webdesign.com

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16 years 5 months ago #2821 by Saka
www subdomain is always included in the license.

Your problem is not with the license, it is a JS error that you get: "uncaught exception: Permission denied to call method XMLHttpRequest.open Line 0"

Looks like Ajax call security issue. I tested but it doesn't replicate on my test sites. I recommend to redirect all non-www to www addresses using .htaccess. It will solve the problem and is better from SEO perspective too.

Emir Sakic
www.sakic.net

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