Email Tracking extensions (starting with "?") going to 404 page
- Derek_Brown
- Topic Author
- Offline
- New Member
Less
More
- Thank you received: 0
15 years 7 months ago #4136
by Derek_Brown
We have 2 websites that use SEF Advance (currently 4.6.1) with Joomla! (currently 1.0.13). We are about to send out a newsletter for the first time, using dotmailer, but the hyperlinks are not working for the following reason:
When recipients click a link on the newsletter dotmailer adds some "?blah,blah" code to the end of the URL so we can track who clicks what. This works fine when hyperlinking to external sites (eg our blog) or to facile forms, but not to any static content within our websites. However, when I then manually remove their tracking extension text the website loads fine.
Is this a recognised problem or a configuration issue or is it resolved in a newer version of SEF Advance?
Appreciate any help or guidance...
When recipients click a link on the newsletter dotmailer adds some "?blah,blah" code to the end of the URL so we can track who clicks what. This works fine when hyperlinking to external sites (eg our blog) or to facile forms, but not to any static content within our websites. However, when I then manually remove their tracking extension text the website loads fine.
Is this a recognised problem or a configuration issue or is it resolved in a newer version of SEF Advance?
Appreciate any help or guidance...
Please Log in or Create an account to join the conversation.
- Saka
- Offline
- Administrator
15 years 6 months ago #4145
by Saka
Emir Sakic
www.sakic.net
It is probably resolved, make sure that you run the latest version.
Emir Sakic
www.sakic.net
Please Log in or Create an account to join the conversation.
- Derek_Brown
- Topic Author
- Offline
- New Member
Less
More
- Thank you received: 0
15 years 6 months ago #4147
by Derek_Brown
Many thanks Emir, upgrading SEF Advance has resolved this issue entirely.
Please Log in or Create an account to join the conversation.