General

All products distributed on this site are licensed under the terms of GNU / GPL v2 license.

After purchasing a product you can download upgrades that contain bug fixes at any time within the subscription period (typically 12 months). If you purchased a developer plan you are entitled to lifetime upgrades.
Please note that the upgrade is defined as a revised release of a product, with bug fixes and/or new features as they become available, for the same platform (e.g. the same Joomla! version) that the product has been advertised and sold for.

If our product fails to work as advertised and, after you have contacted us for support we are unable to make it work, we will grant you a full refund within 30 days of the purchase. Please make sure that our product fulfils your needs and that your site meets the product requirements prior to purchase. You can do so by reading the online documentation and FAQ, testing the demo and downloading and installing the free trial where available.

Sometimes, due to a PHP error, a Joomla Extension can stop working and, without displaying an error, lead you to a blank page. This White Page is just an Error Page where the error message has been suppressed by your configuration.

In that case try any or all of the following:

1) Check server error logs (not access logs) if you have access to them. (cPanel or other control panels often allow this)

2) Go to Joomla Administration -> Global configuration and enable Error Reporting to Maximum, you can also turn on debugging

3) Put the following code at the END of the configuration.php file BEFORE the closing ?>
ini_set( 'display_errors', true );
error_reporting( E_ALL );

4) In the beginning of your .htaccess file enter:
php_flag display_errors on
php_value error_reporting 2047
(or php_value error_reporting 22527 for PHP 5.3)

5) Check the source of the white page - there might be still some HTML/Errors in the Page Source (Look in your web browser for the “View Source” option)